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Store Policy

Return & Exchange

  • We accept returns within 14 days of delivery for unworn items in original packaging.

  • Earrings and customised pieces are non-returnable due to hygiene reasons.

  • Return shipping costs are the responsibility of the customer, unless the item is faulty.

  • Exchanges are subject to product availability.

Privacy & Safety

  • Customer details are kept secure and confidential.

  • We never share personal information with third parties without consent.

  • Payments are encrypted to protect customer security.

Shipping

Contact

  • We ship Australia-wide and internationally.

  • Orders are processed within 2–3 business days.

  • Standard delivery options are available at checkout.

  • Customers will receive a tracking number once the order is dispatched.

 

For any questions about orders or policies, please contact us at:
📧 Info@jasminescloset.com.au

Payment Methods

All transactions are processed in AUD (Australian Dollars)

We accept major credit/debit cards, PayPal, and other secure online payment methods.

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